Category Archives: Knowledge Base

Who is this article for? Store Managers & Business Owners setting up their initial EPOS360 menu, updating product pricing or organizing store catalog structures. Front-of-House Staff & Cashiers who need to add new daily specials or temporary menu items on the fly directly from the POS device. About menu creation Items are sellable goods and […]

Who is this article for? Store Managers & Owners configuring tender types and financial gateway settings. Accounting & Operations Staff setting up customized tracking labels for non-standard payment channels. About Payment Methods EPOS360 allows merchants to expand their checkout options beyond standard payment channels by creating, enabling, and managing custom tender profiles. Whether your store […]

Who is this article for? Store Managers & Owners customizing the register screen to match store workflows and device screen sizes. Front-of-House Staff & Cashiers seeking an intuitive, color-coded, or text-optimized layout for faster order taking. About the Layout View Every business runs at a different pace, and your Point of Sale interface should reflect […]

Who is this article for? Store Owners & Managing Directors tracking high-level profitability, net sales trends, and multi-branch revenue performance. Store Managers & Supervisors auditing daily shift productivity, labor efficiency metrics, and inventory movement. Financial Controllers & Accountants reviewing discount liabilities, tax reporting, and net revenue ledgers. About Insights Centre Data is only valuable if […]

Who is this article for? Store Managers & Owners setting up efficient point-of-sale workflows for their staff. Front-of-House Staff & Cashiers taking customer orders across retail or food and beverage (F&B) environments. About Delivery Integration EPOS360 provides three flexible selling methods designed to adapt to different operational speeds, cashier workflows, and menu types. Whether your […]

Who is this article for? Store Owners & Managers setting up new checkout hardware accessories. Front-of-House & Kitchen Staff configuring automated receipt and order ticket workflows. About the Bluetooth Printer Connecting an external thermal printer via Bluetooth allows you to automate daily store printing tasks, including issuing customer receipts, routing kitchen order slips to back-of-house […]

Who is this article for? Store Owners & Managers setting up point-of-sale registers. Front-of-House Staff & Cashiers handling daily cash payments, cash drops, and shift closing reconciliations. About the Cash Drawer Linking your mechanical cash drawer to EPOS360 completes the POS hardware loop, enabling your drawer to pop open automatically whenever a cash transaction is […]

Who is this article for? Store Managers & Business Owners setting up digital ordering channels and configuring delivery pricing strategies. Head Cashiers & Front-of-House Staff managing multi-channel order fulfillment on register terminals. About Delivery Integration In a bustling food and beverage environment, juggling multiple external delivery tablets can quickly lead to counter chaos and order […]

Who is this article for? Store Managers & Restaurant Owners setting up floor layouts during initial onboarding or modifying seating during renovations. Front-of-House Supervisors managing physical dining sections across tablet and mobile register devices. About the Floor Plans A well-structured digital floor plan allows front-of-house staff to mirror your restaurant’s physical layout, speed up guest […]

Who is this article for? Store Managers & Business Owners setting up item customizations, add-on pricing, or required dish options (e.g., sauce choices, side selections). Kitchen & Operations Leads organizing order modifiers to ensure clear communication between the POS register and kitchen displays/tickets. About Group & Modifiers Groups are sets of modifiers, such as add-ons, […]