Who is this article for?
- Store Owners & Managers unboxing and registering new Soundbox hardware.
- Inventory Administrators & IT Lead configuring cellular or local Wi-Fi connections.
About the BlueTap Soundbox
The BlueTap Soundbox provides instant, real-time voice notifications for every successful transaction. Properly binding and connecting your Soundbox to a stable network ensures your store receives clear audio alerts and prevents missed payments during busy shifts.
Before you begin
- Download and log into the TNG eWallet app on your primary merchant smartphone.
- Locate the registration QR code printed on the bottom surface of your BlueTap hardware.
- The device must be bound and activated within 12 months from the date of receipt.
Binding your Device in TNG eWallet
1. Open TNG eWallet App: Launch the TNG eWallet application on your mobile phone and log into your merchant account.
2. Scan the Device QR Code:Turn the Soundbox over to locate the QR code at the bottom of the device. Scan the QR code using your app scanner.
3.Activate the Device: Tap Activate on your screen and allow a few moments for the automated system connection check to complete.
4. Confirm Successful Binding: Verify setup status through two confirmation signals:
- The LED indicator light turns solid blue.
- The internal speaker announces: “Device bound.”
Configure Network Connection
The BlueTap Soundbox supports dual network connection modes via 4G SIM card or 2.4GHz Wi-Fi. Choose the method that best matches your store layout.
How to Switch Network Modes: Press and hold the Replay button for 3 seconds at any time to toggle between cellular SIM and Wi-Fi modes.
Method A: Connect Using a SIM Card
- Open the SIM card slot cover on the device and insert your Nano SIM card following the directional icon.
- Press and hold the Power button for 3 seconds to turn on the unit. The device will announce “Network connecting.”
- Once connected, the LED indicator will turn solid blue and the device will announce “Network connected.”
Method B: Connect Using Wi-Fi
- Power on the device, then press and hold the + (Volume Up) button for 3 seconds to trigger pairing mode.
- If the pairing page does not launch automatically on your mobile phone, open your web browser to access the device setup interface.
- Connect your mobile phone’s Wi-Fi to the broadcasted Soundbox hotspot name.
- Select your local 2.4GHz Wi-Fi network, input your network password, and save.
- The device will announce “Network connected” once pairing is complete.