Create your menu manually
Updated: 11 Sep 2026
Enter items one at a time when you want full control: your own Product ID for reporting, an explicit retail price, tax status, and a category you can create as you go.
WHO THIS IS FOR
Owners and managers
- who need inventory tracking, reporting IDs and tax status set correctly on each item.
Anyone adding a handful of items
- — a new special, a single drink — where scanning a printed menu is more work than typing.
BEFORE YOU BEGIN
Product ID is permanent. It cannot be changed once the item is created, so decide your numbering before you start.
Category is required. If the one you need does not exist yet, you can create it inside the form without leaving the page.
Same steps on both devices. Tablet and phone hold the same fields; only the button positions differ.
THE STEPS
Step 1: Open Items Management
From the home dashboard, tap the More icon — the four squares at the bottom left of the navigation bar — then under Manage Operations select Items to load the Manage Items workspace.
Step 2: Start manual item creation
Tap the blue Add Item button. In the Add Items drawer that slides up, select Create Manually.
Step 3: Fill in the item details
On the Create Item form, complete the four fields that matter, then scroll on to the category.
Step 4: Create and link a category
Tap the Category dropdown. If the group you want is not listed, tap + Add Category, type the name (for example Breakfast) and tap Confirm. Back on Select Category, check the new box and tap Confirm to link it.
Step 5: Save the item
Review the summary against your own records, then tap the blue Add Item button at the top right. An Item created successfully banner confirms it, and you land back on Manage Items with the new product active under its category.
Step 1: Open Items Management
Tap the More tab at the far right of the bottom navigation bar, then select Items.
Step 2: Start manual item creation
Tap the blue Add Item button, then choose Create Manually from the drawer that slides up.
Step 3: Fill in the item details
Complete the four fields that matter, scrolling down the Create Item form as you go.
Step 4: Create and link a category
Tap the Category dropdown, then + Add Category. Type the name, tap Confirm, check the new box and Confirm again.
Step 5: Save the item
Review the summary, then tap the large blue Add Item button at the bottom of the page. After the Item created successfully banner, you are redirected to Manage Items with the new product live under its category tab.
EPOS360 also has Open Pricing, which lets you customise the price of an item at the point of sale rather than fixing it in the menu. Useful for weighed goods, bulk deals and anything you quote per order.
IF IT LOOKS WRONG
Item Name, Price, Product ID and Category are all required. A missing category shows in red as “Category is required”.
It cannot be changed after the item is created. Create the item again with the correct ID and remove the first one.
Items sit under the category you linked. Reopen the item, change the Category selection and save again.
