Pair a Bluetooth printer
Updated: 1 Sep 2026
Pair a thermal printer over Bluetooth and tell EPOS360 what it should print: customer receipts, kitchen tickets, or the end-of-day report.
Rather not read? Skip to the video walkthrough at the bottom of the page.
WHO THIS IS FOR
Whoever sets up the counter
- on install day, or when a new printer arrives.
Kitchens running a second printer
- for order tickets, separate from the receipt printer at the till.
BEFORE YOU BEGIN
Paper roll in, printer powered. Bluetooth setup currently supports 58mm rolls; Wi-Fi printers are added by keying in an IP and port.
The drawer plugs into the printer, not the tablet. Its RJ11/RJ12 cable goes into the DK (drawer kick) port on the back of the receipt printer.
Note the printer’s Bluetooth name first. Several devices show up in the list, and only the self-test slip tells you which one is yours.
THE STEPS
The same on tablet and phone.
Step 1: Find the printer name
With the printer off, hold down the Feed button and flip the power switch on. Keep holding until it prints a SELF-TEST slip. On that slip, read the BT Name row — for example BT Printer-7FF7. That is the name to look for in the app.
Step 2: Connect the printer
Tap More, then Hardware under Manage Operations. Open Printer, tap Add Printer and choose Bluetooth. In Available bluetooth printers, select the name from your slip and tap Connect. A green Connected successfully badge appears.
Step 3: Set the printer roles
Now tell EPOS what this printer is for, then save it.
Add Printer.
WATCH IT INSTEAD
Bluetooth printer
IF IT LOOKS WRONG
Confirm the name on the self-test slip and that the printer is on. Several nearby devices appear, so match the BT Name exactly.
Check the roles under Use this printer for. A printer with no role assigned stays silent.
Paper Width must match your roll. Reopen the printer and switch between 58mm and 80mm.
