{"id":325,"date":"2026-08-31T03:58:47","date_gmt":"2026-08-31T03:58:47","guid":{"rendered":"https:\/\/www.epos.com\/my\/merchant-academy\/academy\/hardware\/"},"modified":"2026-09-01T09:15:09","modified_gmt":"2026-09-01T09:15:09","slug":"hardware","status":"publish","type":"academy_article","link":"https:\/\/www.epos.com\/my\/merchant-academy\/academy\/hardware\/","title":{"rendered":"Hardware"},"content":{"rendered":"\n

Set up the equipment at your counter and connect it to EPOS360. Printers, cash drawers and network devices, one guide each.<\/p>\n\n\n\t

Counter setup<\/h2>\n
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Bluetooth printer<\/div>\n\t\t\t\t\t
\n\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\tNot started<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t3 steps\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t+<\/span>\n\t\t\t<\/div>\n\t\t\t
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Print the self-test slip to find the printer name, pair it over Bluetooth, then set what it prints.<\/p>\n\t\t\t\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\tFind the BT Name on the self-test slip\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\tConnect from Hardware, Add Printer, Bluetooth\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\tName it, set paper width and roles\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\tOpen guide\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t
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Cash drawer<\/div>\n\t\t\t\t\t
\n\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\tNot started<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t1 step\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t+<\/span>\n\t\t\t<\/div>\n\t\t\t
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Connect the drawer through your receipt printer or straight into the POS, so it opens by itself on cash sales.<\/p>\n\t\t\t\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\tTwo methods: Printer or Hardware Port\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\tWhich one depends on your POS and printer\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\tOpens automatically on every cash sale\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\tOpen guide\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t
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Wi-Fi & LAN printer<\/div>\n\t\t\t\t\t
\n\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\tNot started<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t4 steps\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t+<\/span>\n\t\t\t<\/div>\n\t\t\t
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Give the printer a fixed address on your shop network from a Windows PC, then add it in EPOS360 by IP.<\/p>\n\t\t\t\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\tSet the address with the Xprinter tool\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\tPing to find an address nothing is using\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\tAdd it in EPOS360 on port 9100\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\tOpen guide\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t
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BlueTap<\/div>\n\t\t\t\t\t
\n\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\tNot started<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tGuide on epos.com\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t+<\/span>\n\t\t\t<\/div>\n\t\t\t
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The tap-and-pay terminal. Registration, Wi-Fi and activation all run through the Touch\u00a0\u2019n\u00a0Go eWallet app.<\/p>\n\t\t\t\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\tFull guide hosted on epos.com\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\tOpen device page\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t
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Series 1 Soundbox<\/div>\n\t\t\t\t\t
\n\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\tNot started<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tGuide on epos.com\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t+<\/span>\n\t\t\t<\/div>\n\t\t\t
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The payment speaker that announces every sale. Activate by scanning the QR on its base, then connect by SIM or Wi-Fi.<\/p>\n\t\t\t\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\tFull guide hosted on epos.com\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\tOpen device page\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\n\n
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Hardware not behaving?<\/p>\n\t\t\t\n\t\tNeed help?\t\tContact support<\/a>\n\t<\/span>\n<\/div>\n","protected":false},"featured_media":0,"template":"","meta":{"_aa_toc":[],"footnotes":""},"class_list":["post-325","academy_article","type-academy_article","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.epos.com\/my\/merchant-academy\/wp-json\/wp\/v2\/academy_article\/325","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.epos.com\/my\/merchant-academy\/wp-json\/wp\/v2\/academy_article"}],"about":[{"href":"https:\/\/www.epos.com\/my\/merchant-academy\/wp-json\/wp\/v2\/types\/academy_article"}],"version-history":[{"count":0,"href":"https:\/\/www.epos.com\/my\/merchant-academy\/wp-json\/wp\/v2\/academy_article\/325\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.epos.com\/my\/merchant-academy\/wp-json\/wp\/v2\/media?parent=325"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}