{"id":317,"date":"2026-08-28T10:20:36","date_gmt":"2026-08-28T10:20:36","guid":{"rendered":"https:\/\/www.epos.com\/my\/merchant-academy\/academy\/selling\/"},"modified":"2026-09-10T07:18:17","modified_gmt":"2026-09-10T07:18:17","slug":"selling","status":"publish","type":"academy_article","link":"https:\/\/www.epos.com\/my\/merchant-academy\/academy\/selling\/","title":{"rendered":"Different selling methods"},"content":{"rendered":"\n<p>Three ways to ring up an order: browse the menu by category, key in a custom amount, or type a short code. Pick the one that matches how fast your counter moves.<\/p>\n\n\n<div class=\"aa-step-tags wp-block-epos-academy-step-tags\">\n\t\t\t<span class=\"aa-step-tags__tag\">\n\t\t\t3 methods\t\t<\/span>\n\t\t\t<span class=\"aa-step-tags__tag\">\n\t\t\tAbout 6 minutes\t\t<\/span>\n\t\t\t<span class=\"aa-step-tags__tag\">\n\t\t\tTablet and phone\t\t<\/span>\n\t\t\t<span class=\"aa-step-tags__tag\">\n\t\t\tUpdated 17 Aug 2026\t\t<\/span>\n\t<\/div>\n\n\n\n<figure class=\"wp-block-video\"><\/figure>\n\n\n<section class=\"aa-audience wp-block-epos-academy-audience-cards\">\n\n\t\n\t<h2 class=\"aa-audience__heading\">WHO THIS IS FOR<\/h2>\n\n\t<div class=\"aa-audience__cards\">\n\t\t\n<div class=\"aa-audience__card wp-block-epos-academy-audience-card\">\n\t<div class=\"aa-audience__card-body\">\n\t\t\t\t\t<h3 class=\"aa-audience__card-title\">Cashiers and counter staff<\/h3>\n\t\t\t\t\t\t\t<ul class=\"aa-audience__card-desc\"><li>taking orders during service, whether from a visual menu or from memory.<\/li><\/ul>\n\t\t\t<\/div>\n<\/div>\n\n\n<div class=\"aa-audience__card wp-block-epos-academy-audience-card\">\n\t<div class=\"aa-audience__card-body\">\n\t\t\t\t\t<h3 class=\"aa-audience__card-title\">Managers deciding a house method<\/h3>\n\t\t\t\t\t\t\t<ul class=\"aa-audience__card-desc\"><li>\u2014 economy rice and buffet counters usually want Amount; busy stalls want Code.<\/li><\/ul>\n\t\t\t<\/div>\n<\/div>\n\n\t<\/div>\n\n<\/section>\n\n\n<section class=\"aa-checklist wp-block-epos-academy-prereq-checklist\">\n\n\t\n\t<h2 class=\"aa-checklist__heading\">BEFORE YOU BEGIN<\/h2>\n\n\t<div class=\"aa-checklist__box\">\n\t\t\n<div class=\"aa-checklist__item wp-block-epos-academy-prereq-item\">\n\t<span class=\"aa-checklist__check\" aria-hidden=\"true\">\n\t\t\t\t\t<svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n\t\t\t\t<polyline points=\"20 6 9 17 4 12\" \/>\n\t\t\t<\/svg>\n\t\t\t<\/span>\n\t<p class=\"aa-checklist__item-text\"><strong>Your menu is in.<\/strong> Category and Code selling both read from items you have already created.<\/p>\n<\/div>\n\n\n<div class=\"aa-checklist__item wp-block-epos-academy-prereq-item\">\n\t<span class=\"aa-checklist__check\" aria-hidden=\"true\">\n\t\t\t\t\t<svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n\t\t\t\t<polyline points=\"20 6 9 17 4 12\" \/>\n\t\t\t<\/svg>\n\t\t\t<\/span>\n\t<p class=\"aa-checklist__item-text\"><strong>Quick Order Codes are set.<\/strong> Selling by code only works for items with a code saved in Item Details, for example SF1 for Golden Crab.<\/p>\n<\/div>\n\n\n<div class=\"aa-checklist__item wp-block-epos-academy-prereq-item\">\n\t<span class=\"aa-checklist__check\" aria-hidden=\"true\">\n\t\t\t\t\t<svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n\t\t\t\t<polyline points=\"20 6 9 17 4 12\" \/>\n\t\t\t<\/svg>\n\t\t\t<\/span>\n\t<p class=\"aa-checklist__item-text\"><strong>Dine-in orders go through a table.<\/strong> After Send to Kitchen, the bill is paid from the Table screen or from In-store Orders.<\/p>\n<\/div>\n\n\t<\/div>\n\n\t\n<\/section>\n\n\n<div class=\"aa-steps wp-block-epos-academy-steps-section\">\n\t<div class=\"aa-steps__head\">\n\t\t\t\t\t<h2 class=\"aa-steps__heading\">THE STEPS<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"aa-steps__tabs\" role=\"tablist\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\tclass=\"aa-steps__tab is-active\"\n\t\t\t\t\t\tdata-tab-target=\"tab-tablet\"\n\t\t\t\t\t\trole=\"tab\"\n\t\t\t\t\t\taria-selected=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<span>Tablet<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\tclass=\"aa-steps__tab\"\n\t\t\t\t\t\tdata-tab-target=\"tab-phone\"\n\t\t\t\t\t\trole=\"tab\"\n\t\t\t\t\t\taria-selected=\"false\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<span>Phone<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t<div class=\"aa-steps__panels\">\n\t\t\t\t\t\n<div class=\"aa-steps__panel wp-block-epos-academy-steps-tab\" data-tab-id=\"tab-tablet\">\n\t\n<div class=\"aa-step wp-block-epos-academy-setup-step\">\n\t<div class=\"aa-step__grid\">\n\t\t\t\t\t<div class=\"aa-step__main\">\n\t\t\t\t<div class=\"aa-step__col\">\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"aa-step__title\">Step 1: Method 1 \u2014 Sell by category<\/h3>\n\t\t\t\t\t\t\t\t\t\t<p class=\"aa-step-text wp-block-epos-academy-step-text\">Best when your menu is neatly arranged into categories that staff can find at a glance.<\/p>\n<div class=\"aa-step-list wp-block-epos-academy-step-list\">\n\t\t\t<div class=\"aa-step-list__row\">\n\t\t\t<span class=\"aa-step-list__num\">1<\/span>\n\t\t\t<span class=\"aa-step-list__text\">Tap <strong>Checkout<\/strong> on the far left of the navigation bar.<\/span>\n\t\t<\/div>\n\t\t\t<div class=\"aa-step-list__row\">\n\t\t\t<span class=\"aa-step-list__num\">2<\/span>\n\t\t\t<span class=\"aa-step-list__text\">Select the <strong>Category<\/strong>, for example Noodles.<\/span>\n\t\t<\/div>\n\t\t\t<div class=\"aa-step-list__row\">\n\t\t\t<span class=\"aa-step-list__num\">3<\/span>\n\t\t\t<span class=\"aa-step-list__text\">Tap the target item in the grid, for example Dragon Beard Noodles.<\/span>\n\t\t<\/div>\n\t\t\t<div class=\"aa-step-list__row\">\n\t\t\t<span class=\"aa-step-list__num\">4<\/span>\n\t\t\t<span class=\"aa-step-list__text\">If the item has modifiers, adjust them in the overlay \u2014 tap <strong>+<\/strong> next to Chow Mien \u2014 then tap <code>Add to Cart<\/code>.<\/span>\n\t\t<\/div>\n\t\t\t<div class=\"aa-step-list__row\">\n\t\t\t<span class=\"aa-step-list__num\">5<\/span>\n\t\t\t<span class=\"aa-step-list__text\">Review the cart, then tap <code>Send to Kitchen<\/code>.<\/span>\n\t\t<\/div>\n\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"aa-step-images wp-block-epos-academy-step-images\">\n\t\t\t<div class=\"aa-step-images__row\">\n\t\t\t<figure class=\"aa-step-figure\">\n\t\t\t<div class=\"aa-step-figure__media\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.epos.com\/my\/merchant-academy\/wp-content\/uploads\/2026\/08\/8e2a313f-5897-4823-87f4-ac043d1c7d67.jpg\" alt=\"Set modifiers, then Add to Cart.\" loading=\"lazy\" \/>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<figcaption class=\"aa-step-figure__cap\">Set modifiers, then Add to Cart.<\/figcaption>\n\t\t\t\t\t<\/figure>\n\t\t\t<figure class=\"aa-step-figure\">\n\t\t\t<div class=\"aa-step-figure__media\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.epos.com\/my\/merchant-academy\/wp-content\/uploads\/2026\/08\/ad6a200d-173a-471e-b2e2-c828e2055a96.jpg\" alt=\"Review, then Send to Kitchen.\" loading=\"lazy\" \/>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<figcaption class=\"aa-step-figure__cap\">Review, then Send to Kitchen.<\/figcaption>\n\t\t\t\t\t<\/figure>\n\t\t<\/div>\n<\/div>\n\t\t\t<\/div>\n<\/div>\n\n\n<div class=\"aa-step wp-block-epos-academy-setup-step\">\n\t<div class=\"aa-step__grid\">\n\t\t\t\t\t<div class=\"aa-step__main\">\n\t\t\t\t<div class=\"aa-step__col\">\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"aa-step__title\">Step 2: Method 2 \u2014 Sell by product name or ID<\/h3>\n\t\t\t\t\t\t\t\t\t\t<p class=\"aa-step-text wp-block-epos-academy-step-text\">Faster than browsing when you know the item. Tap the <code>Search<\/code> icon above the categories, type the item name or Product ID, pick the result, set any modifiers, then <code>Add to Cart<\/code> and <code>Send to Kitchen<\/code>.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"aa-step-images wp-block-epos-academy-step-images\">\n\t\t\t<div class=\"aa-step-images__row\">\n\t\t\t<figure class=\"aa-step-figure\">\n\t\t\t<div class=\"aa-step-figure__media\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.epos.com\/my\/merchant-academy\/wp-content\/uploads\/2026\/08\/cfc6d304-6680-4c4c-9268-ceb1ebaf3184.jpg\" alt=\"Tap Search.\" loading=\"lazy\" \/>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<figcaption class=\"aa-step-figure__cap\">Tap Search.<\/figcaption>\n\t\t\t\t\t<\/figure>\n\t\t\t<figure class=\"aa-step-figure\">\n\t\t\t<div class=\"aa-step-figure__media\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.epos.com\/my\/merchant-academy\/wp-content\/uploads\/2026\/08\/a50779f0-33d9-4627-a16d-23b49413ae73.jpg\" alt=\"Type the name or Product ID.\" loading=\"lazy\" \/>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<figcaption class=\"aa-step-figure__cap\">Type the name or Product ID.<\/figcaption>\n\t\t\t\t\t<\/figure>\n\t\t<\/div>\n<\/div>\n\t\t\t<\/div>\n<\/div>\n\n\n<div class=\"aa-step wp-block-epos-academy-setup-step\">\n\t<div class=\"aa-step__grid\">\n\t\t\t\t\t<div class=\"aa-step__main\">\n\t\t\t\t<div class=\"aa-step__col\">\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"aa-step__title\">Step 3: Taking payment for a dine-in order<\/h3>\n\t\t\t\t\t\t\t\t\t\t<p class=\"aa-step-text wp-block-epos-academy-step-text\">Once the order is with the kitchen, open\u00a0<strong>Table<\/strong>\u00a0and select the table it was assigned to \u2014 or find it under\u00a0<strong>In-store Orders \u203a Open Orders<\/strong>. Tap\u00a0<code>Pay<\/code>,\u00a0select the payment method, and review the receipt.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"aa-step-images wp-block-epos-academy-step-images\">\n\t\t\t<div class=\"aa-step-images__row\">\n\t\t\t<figure class=\"aa-step-figure\">\n\t\t\t<div class=\"aa-step-figure__media\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.epos.com\/my\/merchant-academy\/wp-content\/uploads\/2026\/08\/97e1412f-25c2-4952-a3c4-a426067833a3.jpg\" alt=\"Open Order Details.\" loading=\"lazy\" \/>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<figcaption class=\"aa-step-figure__cap\">Open Order Details.<\/figcaption>\n\t\t\t\t\t<\/figure>\n\t\t\t<figure class=\"aa-step-figure\">\n\t\t\t<div class=\"aa-step-figure__media\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.epos.com\/my\/merchant-academy\/wp-content\/uploads\/2026\/08\/3c8bdbe0-c43a-4198-b4bd-f928f4bf2ec1.jpg\" alt=\"Tap Pay.\" loading=\"lazy\" \/>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<figcaption class=\"aa-step-figure__cap\">Tap Pay.<\/figcaption>\n\t\t\t\t\t<\/figure>\n\t\t<\/div>\n<\/div>\n<div class=\"aa-step-images wp-block-epos-academy-step-images\">\n\t\t\t<div class=\"aa-step-images__row\">\n\t\t\t<figure class=\"aa-step-figure\">\n\t\t\t<div class=\"aa-step-figure__media\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.epos.com\/my\/merchant-academy\/wp-content\/uploads\/2026\/08\/4b6fec9e-792e-483c-b9bd-9fae506b98a7.jpg\" alt=\"Choose the method and amount.\" loading=\"lazy\" \/>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<figcaption class=\"aa-step-figure__cap\">Choose the method and amount.<\/figcaption>\n\t\t\t\t\t<\/figure>\n\t\t\t<figure class=\"aa-step-figure\">\n\t\t\t<div class=\"aa-step-figure__media\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.epos.com\/my\/merchant-academy\/wp-content\/uploads\/2026\/08\/7d30685a-2734-4e98-acbb-b9ac7b8850e3.jpg\" alt=\"Payment completed.\" loading=\"lazy\" \/>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<figcaption class=\"aa-step-figure__cap\">Payment completed.<\/figcaption>\n\t\t\t\t\t<\/figure>\n\t\t<\/div>\n<\/div>\n\t\t\t<\/div>\n<\/div>\n\n<\/div>\n\n\n<div class=\"aa-steps__panel wp-block-epos-academy-steps-tab\" data-tab-id=\"tab-phone\">\n\t\n<div class=\"aa-step aa-step--split wp-block-epos-academy-setup-step\">\n\t<div class=\"aa-step__grid\">\n\t\t\t\t\t<div class=\"aa-step__left\">\n\t\t\t\t<div class=\"aa-step__main\">\n\t\t\t\t\t<div class=\"aa-step__col\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"aa-step__title\">Step 1: Method 1 \u2014 Sell by item<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"aa-step-text wp-block-epos-academy-step-text\">Best when your menu is neatly arranged into categories.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"aa-step-list wp-block-epos-academy-step-list\">\n\t\t\t<div class=\"aa-step-list__row\">\n\t\t\t<span class=\"aa-step-list__num\">1<\/span>\n\t\t\t<span class=\"aa-step-list__text\">Tap the <strong>Sell<\/strong> tab on the bottom bar, with the top filter set to <strong>Item<\/strong>.<\/span>\n\t\t<\/div>\n\t\t\t<div class=\"aa-step-list__row\">\n\t\t\t<span class=\"aa-step-list__num\">2<\/span>\n\t\t\t<span class=\"aa-step-list__text\">Tap the target item in the grid.<\/span>\n\t\t<\/div>\n\t\t\t<div class=\"aa-step-list__row\">\n\t\t\t<span class=\"aa-step-list__num\">3<\/span>\n\t\t\t<span class=\"aa-step-list__text\">Adjust modifiers in the overlay, then <code>Add to Cart<\/code>.<\/span>\n\t\t<\/div>\n\t\t\t<div class=\"aa-step-list__row\">\n\t\t\t<span class=\"aa-step-list__num\">4<\/span>\n\t\t\t<span class=\"aa-step-list__text\">Review the cart, then tap <code>Pay<\/code>.<\/span>\n\t\t<\/div>\n\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"aa-step-split__right wp-block-epos-academy-step-col\">\n\t\n<div class=\"aa-step-images wp-block-epos-academy-step-images\">\n\t\t\t<div class=\"aa-step-images__row\">\n\t\t\t<figure class=\"aa-step-figure\">\n\t\t\t<div class=\"aa-step-figure__media\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.epos.com\/my\/merchant-academy\/wp-content\/uploads\/2026\/08\/f9862508-6d54-42ed-99d8-3abef58a22a5.jpg\" alt=\"\" loading=\"lazy\" \/>\n\t\t\t<\/div>\n\t\t\t\t\t<\/figure>\n\t\t\t<figure class=\"aa-step-figure\">\n\t\t\t<div class=\"aa-step-figure__media\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.epos.com\/my\/merchant-academy\/wp-content\/uploads\/2026\/08\/9a1918f6-2c6b-4e51-91df-6e2ab2a21590.jpg\" alt=\"\" loading=\"lazy\" \/>\n\t\t\t<\/div>\n\t\t\t\t\t<\/figure>\n\t\t<\/div>\n<\/div>\n\n<\/div>\n\t\t\t<\/div>\n<\/div>\n\n\n<div class=\"aa-step aa-step--split wp-block-epos-academy-setup-step\">\n\t<div class=\"aa-step__grid\">\n\t\t\t\t\t<div class=\"aa-step__left\">\n\t\t\t\t<div class=\"aa-step__main\">\n\t\t\t\t\t<div class=\"aa-step__col\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"aa-step__title\">Step 2: Method 2 \u2014 Sell by amount<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"aa-step-text wp-block-epos-academy-step-text\">Best for off-menu items with no fixed price: mixed rice, economy rice, custom buffet plates.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"aa-step-list wp-block-epos-academy-step-list\">\n\t\t\t<div class=\"aa-step-list__row\">\n\t\t\t<span class=\"aa-step-list__num\">1<\/span>\n\t\t\t<span class=\"aa-step-list__text\">On the <strong>Sell<\/strong> tab, select <strong>Amount<\/strong> from the top row to open the keypad.<\/span>\n\t\t<\/div>\n\t\t\t<div class=\"aa-step-list__row\">\n\t\t\t<span class=\"aa-step-list__num\">2<\/span>\n\t\t\t<span class=\"aa-step-list__text\">Key in the value. Type 2.5 to register RM 2.50.<\/span>\n\t\t<\/div>\n\t\t\t<div class=\"aa-step-list__row\">\n\t\t\t<span class=\"aa-step-list__num\">3<\/span>\n\t\t\t<span class=\"aa-step-list__text\">Optionally tap <strong>+ Add Note<\/strong> to label the charge for later reporting.<\/span>\n\t\t<\/div>\n\t\t\t<div class=\"aa-step-list__row\">\n\t\t\t<span class=\"aa-step-list__num\">4<\/span>\n\t\t\t<span class=\"aa-step-list__text\">Tap <code>Charge<\/code> to add it to the bill.<\/span>\n\t\t<\/div>\n\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"aa-step-split__right wp-block-epos-academy-step-col\">\n\t\n<div class=\"aa-step-images wp-block-epos-academy-step-images\">\n\t\t\t<div class=\"aa-step-images__row\">\n\t\t\t<figure class=\"aa-step-figure\">\n\t\t\t<div class=\"aa-step-figure__media\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.epos.com\/my\/merchant-academy\/wp-content\/uploads\/2026\/08\/706c1e14-fdee-4d30-a431-9661827bf0f1.jpg\" alt=\"\" loading=\"lazy\" \/>\n\t\t\t<\/div>\n\t\t\t\t\t<\/figure>\n\t\t\t<figure class=\"aa-step-figure\">\n\t\t\t<div class=\"aa-step-figure__media\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.epos.com\/my\/merchant-academy\/wp-content\/uploads\/2026\/08\/db1c6a25-599a-480c-b5e1-2a063708a9d5.jpg\" alt=\"\" loading=\"lazy\" \/>\n\t\t\t<\/div>\n\t\t\t\t\t<\/figure>\n\t\t<\/div>\n<\/div>\n\n<\/div>\n\t\t\t<\/div>\n<\/div>\n\n\n<div class=\"aa-step aa-step--split wp-block-epos-academy-setup-step\">\n\t<div class=\"aa-step__grid\">\n\t\t\t\t\t<div class=\"aa-step__left\">\n\t\t\t\t<div class=\"aa-step__main\">\n\t\t\t\t\t<div class=\"aa-step__col\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"aa-step__title\">Step 3: Method 3 \u2014 Sell by code<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"aa-step-text wp-block-epos-academy-step-text\">Best for high-volume counters where staff know the codes by heart.<\/p>\n<div class=\"aa-step-note wp-block-epos-academy-step-note\" style=\"background:#FDF8EC;border-color:#F0D8A8;\">\n\t\t\t<span class=\"aa-step-note__icon\" style=\"color:#9A6B08;\" aria-hidden=\"true\">!<\/span>\n\t\t<p class=\"aa-step-note__text\" style=\"color:#414651;\"><strong>Set the codes first.<\/strong>\u00a0Each item needs a\u00a0<strong>Quick Order Code<\/strong>\u00a0in Item Details \u2014 for example SF1 for Golden Crab, SF2 for Golden-Tempered Jade.<\/p>\n<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"aa-step-list wp-block-epos-academy-step-list\">\n\t\t\t<div class=\"aa-step-list__row\">\n\t\t\t<span class=\"aa-step-list__num\">1<\/span>\n\t\t\t<span class=\"aa-step-list__text\">On the <strong>Sell<\/strong> tab, select the <strong>Code<\/strong> filter at the top.<\/span>\n\t\t<\/div>\n\t\t\t<div class=\"aa-step-list__row\">\n\t\t\t<span class=\"aa-step-list__num\">2<\/span>\n\t\t\t<span class=\"aa-step-list__text\">Type the code on the alphanumeric grid, for example SF then 1.<\/span>\n\t\t<\/div>\n\t\t\t<div class=\"aa-step-list__row\">\n\t\t\t<span class=\"aa-step-list__num\">3<\/span>\n\t\t\t<span class=\"aa-step-list__text\">Press the blue <strong>+<\/strong> icon to add the item, set any variations, then <code>Add to Cart<\/code>.<\/span>\n\t\t<\/div>\n\t\t\t<div class=\"aa-step-list__row\">\n\t\t\t<span class=\"aa-step-list__num\">4<\/span>\n\t\t\t<span class=\"aa-step-list__text\">Repeat for the next code, for example SF2, to stack items on the same bill.<\/span>\n\t\t<\/div>\n\t\t\t<div class=\"aa-step-list__row\">\n\t\t\t<span class=\"aa-step-list__num\">5<\/span>\n\t\t\t<span class=\"aa-step-list__text\">Tap <code>Pay<\/code>, choose the method, tap <code>Exact<\/code> or key in the cash received, then <code>Pay<\/code> RM [amount].<\/span>\n\t\t<\/div>\n\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"aa-step-split__right wp-block-epos-academy-step-col\">\n\t\n<div class=\"aa-step-images wp-block-epos-academy-step-images\">\n\t\t\t<div class=\"aa-step-images__row\">\n\t\t\t<figure class=\"aa-step-figure\">\n\t\t\t<div class=\"aa-step-figure__media\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.epos.com\/my\/merchant-academy\/wp-content\/uploads\/2026\/08\/a8826c5c-3fe9-4dac-a72a-9e537c80dbc6.jpg\" alt=\"\" loading=\"lazy\" \/>\n\t\t\t<\/div>\n\t\t\t\t\t<\/figure>\n\t\t\t<figure class=\"aa-step-figure\">\n\t\t\t<div class=\"aa-step-figure__media\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.epos.com\/my\/merchant-academy\/wp-content\/uploads\/2026\/08\/84a0834c-4320-416b-bc51-3dcbebd34fb5.jpg\" alt=\"\" loading=\"lazy\" \/>\n\t\t\t<\/div>\n\t\t\t\t\t<\/figure>\n\t\t\t<figure class=\"aa-step-figure\">\n\t\t\t<div class=\"aa-step-figure__media\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.epos.com\/my\/merchant-academy\/wp-content\/uploads\/2026\/08\/38e5c6e5-83e7-46ef-95be-6fd1136ac499.jpg\" alt=\"\" loading=\"lazy\" \/>\n\t\t\t<\/div>\n\t\t\t\t\t<\/figure>\n\t\t\t<figure class=\"aa-step-figure\">\n\t\t\t<div class=\"aa-step-figure__media\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.epos.com\/my\/merchant-academy\/wp-content\/uploads\/2026\/08\/a7047bd1-16db-4476-9587-95f89ea684e9.jpg\" alt=\"\" loading=\"lazy\" \/>\n\t\t\t<\/div>\n\t\t\t\t\t<\/figure>\n\t\t<\/div>\n<\/div>\n\n<\/div>\n\t\t\t<\/div>\n<\/div>\n\n<\/div>\n\n\t\t\t<\/div>\n<\/div>\n\n\n<div class=\"aa-videos wp-block-epos-academy-videos-section\" id=\"watch\">\n\t\t\t<h2 class=\"aa-videos__heading\">WATCH IT INSTEAD<\/h2>\n\t\n\t<div class=\"aa-videos__grid\">\n\t\t\n<div class=\"aa-videos__card wp-block-epos-academy-video-card\" data-video-url=\"\" role=\"button\" tabindex=\"0\" aria-label=\"Tablet walkthrough\">\n\t\t\t\t<span class=\"aa-videos__duration\">3:40<\/span>\n\t\t<span class=\"aa-videos__play\" aria-hidden=\"true\">\n\t\t<svg viewBox=\"0 0 24 24\" fill=\"currentColor\"><path d=\"M8 5v14l11-7z\" \/><\/svg>\n\t<\/span>\n\t<p class=\"aa-videos__title\">Tablet walkthrough<\/p>\n<\/div>\n\n\n<div class=\"aa-videos__card wp-block-epos-academy-video-card\" data-video-url=\"\" role=\"button\" tabindex=\"0\" aria-label=\"Phone walkthrough\">\n\t\t\t\t<span class=\"aa-videos__duration\">3:05<\/span>\n\t\t<span class=\"aa-videos__play\" aria-hidden=\"true\">\n\t\t<svg viewBox=\"0 0 24 24\" fill=\"currentColor\"><path d=\"M8 5v14l11-7z\" \/><\/svg>\n\t<\/span>\n\t<p class=\"aa-videos__title\">Phone walkthrough<\/p>\n<\/div>\n\n\t<\/div>\n<\/div>\n\n\n<div class=\"aa-feedback wp-block-epos-academy-feedback-bar\" id=\"support\">\n\t<p class=\"aa-feedback__q\">Did you get the order through checkout?<\/p>\n\t\t\t<div class=\"aa-feedback__btns\">\n\t\t<button type=\"button\" class=\"aa-feedback__btn\" data-aa-fb=\"yes\">Yes<\/button>\n\t\t<button type=\"button\" class=\"aa-feedback__btn\" data-aa-fb=\"no\">Not yet<\/button>\n\t<\/div>\n\t<span class=\"aa-feedback__thanks\" hidden>Thanks, noted.<\/span>\n\t\t<span class=\"aa-feedback__help\">\n\t\tNeed help?\t\t<a href=\"#support\">Contact support<\/a>\n\t<\/span>\n<\/div>\n\n\n<div class=\"aa-next-steps wp-block-epos-academy-next-steps\" id=\"aa-next-steps-3\">\n\t<h2 class=\"aa-next-steps__heading\">WHERE TO GO NEXT<\/h2>\n\t<div class=\"aa-next-steps__cards\">\n\t\t\n<div class=\"aa-next-steps__card wp-block-epos-academy-next-step-card\">\n\t\t\t\t<span class=\"aa-next-steps__eyebrow\">NEXT<\/span>\n\t\t<p class=\"aa-next-steps__title\">Using the tables system<\/p>\n\t\t\t<a href=\"https:\/\/www.epos.com\/my\/merchant-academy\/academy\/tables\/\" class=\"aa-next-steps__link\">Read the guide \u2192<\/a>\n<\/div>\n\n\n<div class=\"aa-next-steps__card wp-block-epos-academy-next-step-card\">\n\t\t\t\t<span class=\"aa-next-steps__eyebrow\">NEXT<\/span>\n\t\t<p class=\"aa-next-steps__title\">Add a team member<\/p>\n\t\t\t<a href=\"https:\/\/www.epos.com\/my\/merchant-academy\/academy\/team-members\/\" class=\"aa-next-steps__link\">Read the guide \u2192<\/a>\n<\/div>\n\n\t<\/div>\n<\/div>\n\n\n<div class=\"aa-troubleshoot wp-block-epos-academy-troubleshoot-list\" id=\"aa-troubleshoot-4\">\n\t<h2 class=\"aa-troubleshoot__heading\">IF IT LOOKS WRONG<\/h2>\n\t<div class=\"aa-troubleshoot__cards\">\n\t\t\n<div class=\"aa-troubleshoot__card wp-block-epos-academy-troubleshoot-card\">\n\t<button type=\"button\" class=\"aa-troubleshoot__title\" aria-expanded=\"true\">\n\t\t<span>A code returns nothing<\/span>\n\t<\/button>\n\t\t\t<div class=\"aa-troubleshoot__body\">\n\t\t\t<p class=\"aa-troubleshoot__desc\">The item has no Quick Order Code saved yet. Open Item Details and fill that field, then try the code again.<\/p>\n\t\t<\/div>\n\t<\/div>\n\n\n<div class=\"aa-troubleshoot__card wp-block-epos-academy-troubleshoot-card\">\n\t<button type=\"button\" class=\"aa-troubleshoot__title\" aria-expanded=\"true\">\n\t\t<span>The order will not take payment<\/span>\n\t<\/button>\n\t\t\t<div class=\"aa-troubleshoot__body\">\n\t\t\t<p class=\"aa-troubleshoot__desc\">Dine-in bills are paid from the table. Open Table and select the assigned table, or find the order under In-store Orders \u203a Open Orders.<\/p>\n\t\t<\/div>\n\t<\/div>\n\n\n<div class=\"aa-troubleshoot__card wp-block-epos-academy-troubleshoot-card\">\n\t<button type=\"button\" class=\"aa-troubleshoot__title\" aria-expanded=\"true\">\n\t\t<span>A custom amount has no label<\/span>\n\t<\/button>\n\t\t\t<div class=\"aa-troubleshoot__body\">\n\t\t\t<p class=\"aa-troubleshoot__desc\">Amounts keyed on the keypad show as a plain charge unless you tap + Add Note. Add the note before tapping Charge.<\/p>\n\t\t<\/div>\n\t<\/div>\n\n\t<\/div>\n<\/div>\n","protected":false},"featured_media":0,"template":"","meta":{"_aa_toc":[{"id":"who-this-is-for","label":"Who this is for"},{"id":"before-you-begin","label":"Before you begin"},{"id":"the-steps","label":"The steps"},{"id":"watch-it-instead","label":"Watch it instead"},{"id":"if-it-looks-wrong","label":"If it looks wrong"}],"footnotes":""},"class_list":["post-317","academy_article","type-academy_article","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.epos.com\/my\/merchant-academy\/wp-json\/wp\/v2\/academy_article\/317","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.epos.com\/my\/merchant-academy\/wp-json\/wp\/v2\/academy_article"}],"about":[{"href":"https:\/\/www.epos.com\/my\/merchant-academy\/wp-json\/wp\/v2\/types\/academy_article"}],"version-history":[{"count":2,"href":"https:\/\/www.epos.com\/my\/merchant-academy\/wp-json\/wp\/v2\/academy_article\/317\/revisions"}],"predecessor-version":[{"id":500,"href":"https:\/\/www.epos.com\/my\/merchant-academy\/wp-json\/wp\/v2\/academy_article\/317\/revisions\/500"}],"wp:attachment":[{"href":"https:\/\/www.epos.com\/my\/merchant-academy\/wp-json\/wp\/v2\/media?parent=317"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}