{"id":317,"date":"2026-08-28T10:20:36","date_gmt":"2026-08-28T10:20:36","guid":{"rendered":"https:\/\/www.epos.com\/my\/merchant-academy\/academy\/selling\/"},"modified":"2026-10-19T09:44:12","modified_gmt":"2026-10-19T09:44:12","slug":"selling","status":"publish","type":"academy_article","link":"https:\/\/www.epos.com\/my\/merchant-academy\/academy\/selling\/","title":{"rendered":"Different selling methods"},"content":{"rendered":"\n

Three ways to ring up an order: browse the menu by category, key in a custom amount, or type a short code. Pick the one that matches how fast your counter moves.<\/p>\n\n\n

\n\t\t\t\n\t\t\t3 methods\t\t<\/span>\n\t\t\t\n\t\t\tAbout 6 minutes\t\t<\/span>\n\t\t\t\n\t\t\tTablet and phone\t\t<\/span>\n\t<\/div>\n\n\n
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Who is this for<\/h2>\n\n\t
\n\t\t\n
\n\t
\n\t\t\t\t\t\t\t
  • Cashiers and counter staff taking orders during service, whether from a visual menu or from memory.<\/li>
  • Managers deciding a house method economy rice and buffet counters usually want Amount; busy stalls want Code.<\/li><\/ul>\n\t\t\t<\/div>\n<\/div>\n\n\t<\/div>\n\n<\/section>\n\n\n
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    Before you begin<\/h2>\n\n\t
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    \n\t\n\t\t\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t\t<\/span>\n\t

    Your menu is in.<\/strong> Category and Code selling both read from items you have already created.<\/p>\n<\/div>\n\n\n

    \n\t\n\t\t\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t\t<\/span>\n\t

    Quick Order Codes are set.<\/strong> Selling by code only works for items with a code saved in Item Details, for example SF1 for Golden Crab.<\/p>\n<\/div>\n\n\n

    \n\t\n\t\t\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t\t<\/span>\n\t

    Dine-in orders go through a table.<\/strong> After Send to Kitchen, the bill is paid from the Table screen or from In-store Orders.<\/p>\n<\/div>\n\n\t<\/div>\n\n\t\n<\/section>\n\n\n

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    The steps<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t
    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\tTablet<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\tPhone<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t
    \n\t\t\t\t\t\n
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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t1<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tMethod 1 \u2014 Sell by category<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t\t\t

    Best when your menu is neatly arranged into categories that staff can find at a glance.<\/p>\n

    \n\t\t\t
    \n\t\t\t1<\/span>\n\t\t\tTap Checkout<\/strong> on the far left of the navigation bar.<\/span>\n\t\t<\/div>\n\t\t\t
    \n\t\t\t2<\/span>\n\t\t\tSelect the Category<\/strong>, for example Noodles.<\/span>\n\t\t<\/div>\n\t\t\t
    \n\t\t\t3<\/span>\n\t\t\tTap the target item in the grid, for example Dragon Beard Noodles.<\/span>\n\t\t<\/div>\n\t\t\t
    \n\t\t\t4<\/span>\n\t\t\tIf the item has modifiers, adjust them in the overlay \u2014 tap +<\/strong> next to Chow Mien \u2014 then tap Add to Cart<\/code>.<\/span>\n\t\t<\/div>\n\t\t\t
    \n\t\t\t5<\/span>\n\t\t\tReview the cart, then tap Send to Kitchen<\/code>.<\/span>\n\t\t<\/div>\n\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t
    \n\t\t\t
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    \n\t\t\t
    \n\t\t\t\t\"Set\n\t\t\t<\/div>\n\t\t\t\t\t\t\t
    Set modifiers, then Add to Cart.<\/figcaption>\n\t\t\t\t\t<\/figure>\n\t\t\t
    \n\t\t\t
    \n\t\t\t\t\"Review,\n\t\t\t<\/div>\n\t\t\t\t\t\t\t
    Review, then Send to Kitchen.<\/figcaption>\n\t\t\t\t\t<\/figure>\n\t\t<\/div>\n<\/div>\n\t\t\t<\/div>\n<\/div>\n\n\n
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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t2<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tMethod 2 \u2014 Sell by product name or ID<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t\t\t

    Faster than browsing when you know the item. Tap the Search<\/code> icon above the categories, type the item name or Product ID, pick the result, set any modifiers, then Add to Cart<\/code> and Send to Kitchen<\/code>.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t

    \n\t\t\t
    \n\t\t\t
    \n\t\t\t
    \n\t\t\t\t\"Tap\n\t\t\t<\/div>\n\t\t\t\t\t\t\t
    Tap Search.<\/figcaption>\n\t\t\t\t\t<\/figure>\n\t\t\t
    \n\t\t\t
    \n\t\t\t\t\"Type\n\t\t\t<\/div>\n\t\t\t\t\t\t\t
    Type the name or Product ID.<\/figcaption>\n\t\t\t\t\t<\/figure>\n\t\t<\/div>\n<\/div>\n\t\t\t<\/div>\n<\/div>\n\n\n
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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t3<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tTaking payment for a dine-in order<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t\t\t

    Once the order is with the kitchen, open\u00a0Table<\/strong>\u00a0and select the table it was assigned to \u2014 or find it under\u00a0In-store Orders \u203a Open Orders<\/strong>. Tap\u00a0Pay<\/code>,\u00a0select the payment method, and review the receipt.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t

    \n\t\t\t
    \n\t\t\t
    \n\t\t\t
    \n\t\t\t\t\"Open\n\t\t\t<\/div>\n\t\t\t\t\t\t\t
    Open Order Details.<\/figcaption>\n\t\t\t\t\t<\/figure>\n\t\t\t
    \n\t\t\t
    \n\t\t\t\t\"Tap\n\t\t\t<\/div>\n\t\t\t\t\t\t\t
    Tap Pay.<\/figcaption>\n\t\t\t\t\t<\/figure>\n\t\t<\/div>\n<\/div>\n
    \n\t\t\t
    \n\t\t\t
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    \n\t\t\t\t\"Choose\n\t\t\t<\/div>\n\t\t\t\t\t\t\t
    Choose the method and amount.<\/figcaption>\n\t\t\t\t\t<\/figure>\n\t\t\t
    \n\t\t\t
    \n\t\t\t\t\"Payment\n\t\t\t<\/div>\n\t\t\t\t\t\t\t
    Payment completed.<\/figcaption>\n\t\t\t\t\t<\/figure>\n\t\t<\/div>\n<\/div>\n\t\t\t<\/div>\n<\/div>\n\n<\/div>\n\n\n
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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t1<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tMethod 1 \u2014 Sell by item<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t\t\t
    \n\t\t\t
    \n\t\t\t1<\/span>\n\t\t\tTap the Sell<\/strong> tab on the bottom bar, with the top filter set to Item<\/strong>.<\/span>\n\t\t<\/div>\n\t\t\t
    \n\t\t\t2<\/span>\n\t\t\tTap the target item in the grid.<\/span>\n\t\t<\/div>\n\t\t\t
    \n\t\t\t3<\/span>\n\t\t\tAdjust modifiers in the overlay, then Add to Cart<\/code>.<\/span>\n\t\t<\/div>\n\t\t\t
    \n\t\t\t4<\/span>\n\t\t\tReview the cart, then tap Pay<\/code>.<\/span>\n\t\t<\/div>\n\t<\/div>\n

    Best when your menu is neatly arranged into categories.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t

    \n\t\t\t
    \n\t\t\t
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    \n\t\t\t\t\"\"\n\t\t\t<\/div>\n\t\t\t\t\t<\/figure>\n\t\t\t
    \n\t\t\t
    \n\t\t\t\t\"\"\n\t\t\t<\/div>\n\t\t\t\t\t<\/figure>\n\t\t<\/div>\n<\/div>\n\t\t\t<\/div>\n<\/div>\n\n\n
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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t2<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tMethod 2 \u2014 Sell by amount<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t\t\t

    Best for off-menu items with no fixed price: mixed rice, economy rice, custom buffet plates.<\/p>\n

    \n\t\t\t
    \n\t\t\t1<\/span>\n\t\t\tOn the Sell<\/strong> tab, select Amount<\/strong> from the top row to open the keypad.<\/span>\n\t\t<\/div>\n\t\t\t
    \n\t\t\t2<\/span>\n\t\t\tKey in the value. Type 2.5 to register RM 2.50.<\/span>\n\t\t<\/div>\n\t\t\t
    \n\t\t\t3<\/span>\n\t\t\tOptionally tap + Add Note<\/strong> to label the charge for later reporting.<\/span>\n\t\t<\/div>\n\t\t\t
    \n\t\t\t4<\/span>\n\t\t\tTap Charge<\/code> to add it to the bill.<\/span>\n\t\t<\/div>\n\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t
    \n\t\t\t
    \n\t\t\t
    \n\t\t\t
    \n\t\t\t\t\"\"\n\t\t\t<\/div>\n\t\t\t\t\t<\/figure>\n\t\t\t
    \n\t\t\t
    \n\t\t\t\t\"\"\n\t\t\t<\/div>\n\t\t\t\t\t<\/figure>\n\t\t<\/div>\n<\/div>\n\t\t\t<\/div>\n<\/div>\n\n\n
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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t3<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tMethod 3 \u2014 Sell by code<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t

    Best for high-volume counters where staff know the codes by heart.<\/p>\n

    \n\t\t\t\"\"\n\t\t

    Set the codes first.<\/strong>\u00a0Each item needs a\u00a0Quick Order Code<\/strong>\u00a0in Item Details \u2014 for example SF1 for Golden Crab, SF2 for Golden-Tempered Jade.<\/p>\n<\/div>\n

    \n\t\t\t
    \n\t\t\t1<\/span>\n\t\t\tOn the Sell<\/strong> tab, select the Code<\/strong> filter at the top.<\/span>\n\t\t<\/div>\n\t\t\t
    \n\t\t\t2<\/span>\n\t\t\tType the code on the alphanumeric grid, for example SF then 1.<\/span>\n\t\t<\/div>\n\t\t\t
    \n\t\t\t3<\/span>\n\t\t\tPress the blue +<\/strong> icon to add the item, set any variations, then Add to Cart<\/code>.<\/span>\n\t\t<\/div>\n\t\t\t
    \n\t\t\t4<\/span>\n\t\t\tRepeat for the next code, for example SF2, to stack items on the same bill.<\/span>\n\t\t<\/div>\n\t\t\t
    \n\t\t\t5<\/span>\n\t\t\tTap Pay<\/code>, choose the method, tap Exact<\/code> or key in the cash received, then Pay<\/code> RM [amount].<\/span>\n\t\t<\/div>\n\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t
    \n\t<\/div>\n\t\t\t<\/div>\n<\/div>\n\n<\/div>\n\n\t\t\t<\/div>\n<\/div>\n\n\n
    \n\t

    Did you get the order through checkout?<\/p>\n\t\t\t

    \n\t\t