{"id":314,"date":"2026-08-28T10:20:35","date_gmt":"2026-08-28T10:20:35","guid":{"rendered":"https:\/\/www.epos.com\/my\/merchant-academy\/academy\/payment\/"},"modified":"2026-09-10T07:18:14","modified_gmt":"2026-09-10T07:18:14","slug":"payment","status":"publish","type":"academy_article","link":"https:\/\/www.epos.com\/my\/merchant-academy\/academy\/payment\/","title":{"rendered":"Add a payment method"},"content":{"rendered":"\n<p>Cash, DuitNow, Card and QR come as standard. Add your own named method for vouchers, corporate accounts or testing, so staff pick a clean label and your reports stay tidy.<\/p>\n\n\n<div class=\"aa-step-tags wp-block-epos-academy-step-tags\">\n\t\t\t<span class=\"aa-step-tags__tag\">\n\t\t\t3 steps\t\t<\/span>\n\t\t\t<span class=\"aa-step-tags__tag\">\n\t\t\tAbout 3 minutes\t\t<\/span>\n\t\t\t<span class=\"aa-step-tags__tag\">\n\t\t\tApplies to all your stores\t\t<\/span>\n\t\t\t<span class=\"aa-step-tags__tag aa-step-tags__tag--muted\">\n\t\t\tUpdated 17 Aug 2026\t\t<\/span>\n\t<\/div>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\" style=\"margin-top:var(--wp--preset--spacing--60);margin-bottom:var(--wp--preset--spacing--60)\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Create &amp; Manage Custom Payment Methods | EPOS360 Tutorial\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/mcj5N_1odG8?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n<section class=\"aa-audience wp-block-epos-academy-audience-cards\">\n\n\t\n\t<h2 class=\"aa-audience__heading\">WHO THIS IS FOR<\/h2>\n\n\t<div class=\"aa-audience__cards\">\n\t\t\n<div class=\"aa-audience__card wp-block-epos-academy-audience-card\">\n\t<div class=\"aa-audience__card-body\">\n\t\t\t\t\t<h3 class=\"aa-audience__card-title\">Owners and finance staff<\/h3>\n\t\t\t\t\t\t\t<ul class=\"aa-audience__card-desc\"><li>who need tender types that match how money actually comes in.<\/li><\/ul>\n\t\t\t<\/div>\n<\/div>\n\n\n<div class=\"aa-audience__card wp-block-epos-academy-audience-card\">\n\t<div class=\"aa-audience__card-body\">\n\t\t\t\t\t<h3 class=\"aa-audience__card-title\">Managers running promotions<\/h3>\n\t\t\t\t\t\t\t<ul class=\"aa-audience__card-desc\"><li>\u2014 build the method ahead of time and leave it disabled until launch day.<\/li><\/ul>\n\t\t\t<\/div>\n<\/div>\n\n\t<\/div>\n\n<\/section>\n\n\n<section class=\"aa-checklist wp-block-epos-academy-prereq-checklist\">\n\n\t\n\t<h2 class=\"aa-checklist__heading\">BEFORE YOU BEGIN<\/h2>\n\n\t<div class=\"aa-checklist__box\">\n\t\t\n<div class=\"aa-checklist__item wp-block-epos-academy-prereq-item\">\n\t<span class=\"aa-checklist__check\" aria-hidden=\"true\">\n\t\t\t\t\t<svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n\t\t\t\t<polyline points=\"20 6 9 17 4 12\" \/>\n\t\t\t<\/svg>\n\t\t\t<\/span>\n\t<p class=\"aa-checklist__item-text\"><strong>Nothing shows up until Enabled is on.<\/strong> The switch turns dark blue when the method is live for cashiers.<\/p>\n<\/div>\n\n\n<div class=\"aa-checklist__item wp-block-epos-academy-prereq-item\">\n\t<span class=\"aa-checklist__check\" aria-hidden=\"true\">\n\t\t\t\t\t<svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n\t\t\t\t<polyline points=\"20 6 9 17 4 12\" \/>\n\t\t\t<\/svg>\n\t\t\t<\/span>\n\t<p class=\"aa-checklist__item-text\"><strong>Payment types apply to every store<\/strong> on your account, so name them in a way head office will recognise.<\/p>\n<\/div>\n\n\n<div class=\"aa-checklist__item wp-block-epos-academy-prereq-item\">\n\t<span class=\"aa-checklist__check\" aria-hidden=\"true\">\n\t\t\t\t\t<svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n\t\t\t\t<polyline points=\"20 6 9 17 4 12\" \/>\n\t\t\t<\/svg>\n\t\t\t<\/span>\n\t<p class=\"aa-checklist__item-text\"><strong>Cash rounding is separate.<\/strong> Rounding to the nearest RM0.05 is a checkout setting you can switch on or off.<\/p>\n<\/div>\n\n\n<div class=\"aa-checklist__item wp-block-epos-academy-prereq-item\">\n\t<span class=\"aa-checklist__check\" aria-hidden=\"true\">\n\t\t\t\t\t<svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n\t\t\t\t<polyline points=\"20 6 9 17 4 12\" \/>\n\t\t\t<\/svg>\n\t\t\t<\/span>\n\t<p class=\"aa-checklist__item-text\"><strong>These are non-integrated payment methods.<\/strong> EPOS cannot connect to an independent card terminal or a unique payment method, so a new payment method means you record and manage those transactions manually.<\/p>\n<\/div>\n\n\t<\/div>\n\n\t\n<\/section>\n\n\n<div class=\"aa-steps wp-block-epos-academy-steps-section\">\n\t<div class=\"aa-steps__head\">\n\t\t\t\t\t<h2 class=\"aa-steps__heading\">THE STEPS<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"aa-steps__tabs\" role=\"tablist\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\tclass=\"aa-steps__tab is-active\"\n\t\t\t\t\t\tdata-tab-target=\"tab-tablet\"\n\t\t\t\t\t\trole=\"tab\"\n\t\t\t\t\t\taria-selected=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<span>Tablet<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\tclass=\"aa-steps__tab\"\n\t\t\t\t\t\tdata-tab-target=\"tab-phone\"\n\t\t\t\t\t\trole=\"tab\"\n\t\t\t\t\t\taria-selected=\"false\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<span>Phone<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t<div class=\"aa-steps__panels\">\n\t\t\t\t\t\n<div class=\"aa-steps__panel wp-block-epos-academy-steps-tab\" data-tab-id=\"tab-tablet\">\n\t\n<div class=\"aa-step aa-step--split wp-block-epos-academy-setup-step\">\n\t<div class=\"aa-step__grid\">\n\t\t\t\t\t<div class=\"aa-step__left\">\n\t\t\t\t<div class=\"aa-step__main\">\n\t\t\t\t\t<div class=\"aa-step__col\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"aa-step__title\">Step 1: Open payment settings<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"aa-step-text wp-block-epos-academy-step-text\">Tap the four-square icon at the bottom left, then <strong>Settings<\/strong>. In Settings, tap <strong>Payment<\/strong> \u2014 Manage payment methods.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<div class=\"aa-step-split__right wp-block-epos-academy-step-col\">\n\t\n<div class=\"aa-step-images wp-block-epos-academy-step-images\">\n\t\t\t<div class=\"aa-step-images__row\">\n\t\t\t<figure class=\"aa-step-figure\">\n\t\t\t<div class=\"aa-step-figure__media\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.epos.com\/my\/merchant-academy\/wp-content\/uploads\/2026\/08\/fa2d908c-6f27-4645-b68e-bd88de88269e.jpg\" alt=\"Settings, under Others.\" loading=\"lazy\" \/>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<figcaption class=\"aa-step-figure__cap\">Settings, under Others.<\/figcaption>\n\t\t\t\t\t<\/figure>\n\t\t\t<figure class=\"aa-step-figure\">\n\t\t\t<div class=\"aa-step-figure__media\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.epos.com\/my\/merchant-academy\/wp-content\/uploads\/2026\/08\/581249df-acc9-492c-b7f3-f909c63f16b2.jpg\" alt=\"Payment, then Add Payment.\" loading=\"lazy\" \/>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<figcaption class=\"aa-step-figure__cap\">Payment, then Add Payment.<\/figcaption>\n\t\t\t\t\t<\/figure>\n\t\t<\/div>\n<\/div>\n\n<\/div>\n\t\t\t<\/div>\n<\/div>\n\n\n<div class=\"aa-step wp-block-epos-academy-setup-step\">\n\t<div class=\"aa-step__grid\">\n\t\t\t\t\t<div class=\"aa-step__main\">\n\t\t\t\t<div class=\"aa-step__col\">\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"aa-step__title\">Step 2: Create the payment method<\/h3>\n\t\t\t\t\t\t\t\t\t\t<p class=\"aa-step-text wp-block-epos-academy-step-text\">Tap <code>Add Payment<\/code> at the top right, then fill in the form.<\/p>\n<div class=\"aa-step-table wp-block-epos-academy-step-table\">\n\t\t\t<div class=\"aa-step-table__row\">\n\t\t\t\t\t\t\t<span class=\"aa-step-table__label\">Payment Name<\/span>\n\t\t\t\t\t\t\t<span class=\"aa-step-table__value\">The label cashiers will see, for example Testing1.<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t<div class=\"aa-step-table__row\">\n\t\t\t\t\t\t\t<span class=\"aa-step-table__label\">Enabled<\/span>\n\t\t\t\t\t\t\t<span class=\"aa-step-table__value\">Turn ON (dark blue) to make it available at checkout.<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t<div class=\"aa-step-table__row\">\n\t\t\t\t\t\t\t<span class=\"aa-step-table__label\">Refunds &amp; notes<\/span>\n\t\t\t\t\t\t\t<span class=\"aa-step-table__value\">Optional switches for partial refunds, full refunds and payment notes.<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t<div class=\"aa-step-table__row\">\n\t\t\t\t\t\t\t<span class=\"aa-step-table__label\">Save<\/span>\n\t\t\t\t\t\t\t<span class=\"aa-step-table__value\">A green New Payment Added banner confirms it.<\/span>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"aa-step-images wp-block-epos-academy-step-images\">\n\t\t\t<div class=\"aa-step-images__row\">\n\t\t\t<figure class=\"aa-step-figure\">\n\t\t\t<div class=\"aa-step-figure__media\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.epos.com\/my\/merchant-academy\/wp-content\/uploads\/2026\/08\/ffd10a35-7dd2-4c00-abb0-11a353abb690.jpg\" alt=\"Name it and switch Enabled on.\" loading=\"lazy\" \/>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<figcaption class=\"aa-step-figure__cap\">Name it and switch Enabled on.<\/figcaption>\n\t\t\t\t\t<\/figure>\n\t\t\t<figure class=\"aa-step-figure\">\n\t\t\t<div class=\"aa-step-figure__media\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.epos.com\/my\/merchant-academy\/wp-content\/uploads\/2026\/08\/f74d6bc0-0059-498e-955a-7610730176c1.jpg\" alt=\"New Payment Added.\" loading=\"lazy\" \/>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<figcaption class=\"aa-step-figure__cap\">New Payment Added.<\/figcaption>\n\t\t\t\t\t<\/figure>\n\t\t<\/div>\n<\/div>\n\t\t\t<\/div>\n<\/div>\n\n\n<div class=\"aa-step aa-step--split wp-block-epos-academy-setup-step\">\n\t<div class=\"aa-step__grid\">\n\t\t\t\t\t<div class=\"aa-step__main\">\n\t\t\t\t<div class=\"aa-step__col\">\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"aa-step__title\">Step 3: Test it at checkout<\/h3>\n\t\t\t\t\t\t\t\t\t\t<p class=\"aa-step-text wp-block-epos-academy-step-text\">Go to the <strong>Sell<\/strong> tab, add any item, tap the balance bar to open the order summary, then <code>Pay<\/code>. Your new method now sits alongside Cash, QR and the rest. Pick it, tap <code>Exact<\/code> or key in the amount, then confirm with <strong>Pay RM [amount]<\/strong> \u2014 a green <strong>Paid Successfully<\/strong> check means it works.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"aa-step-images wp-block-epos-academy-step-images\">\n\t\t\t<div class=\"aa-step-images__row\">\n\t\t\t<figure class=\"aa-step-figure\">\n\t\t\t<div class=\"aa-step-figure__media\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.epos.com\/my\/merchant-academy\/wp-content\/uploads\/2026\/08\/35740cb9-4efd-4384-a6e1-3dffab10315d.jpg\" alt=\"The new method appears in the payment grid.\" loading=\"lazy\" \/>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<figcaption class=\"aa-step-figure__cap\">The new method appears in the payment grid.<\/figcaption>\n\t\t\t\t\t<\/figure>\n\t\t<\/div>\n<\/div>\n\t\t\t<\/div>\n<\/div>\n\n<\/div>\n\n\n<div class=\"aa-steps__panel wp-block-epos-academy-steps-tab\" data-tab-id=\"tab-phone\">\n\t\n<div class=\"aa-step aa-step--split wp-block-epos-academy-setup-step\">\n\t<div class=\"aa-step__grid\">\n\t\t\t\t\t<div class=\"aa-step__left\">\n\t\t\t\t<div class=\"aa-step__main\">\n\t\t\t\t\t<div class=\"aa-step__col\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"aa-step__title\">Step 1: Open payment settings<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"aa-step-text wp-block-epos-academy-step-text\">Tap the <strong>More<\/strong> tab at the far right of the bottom bar, scroll down to <strong>Settings<\/strong>, then tap <strong>Payment<\/strong>.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<div class=\"aa-step-split__right wp-block-epos-academy-step-col\">\n\t\n<div class=\"aa-step-images wp-block-epos-academy-step-images\">\n\t\t\t<div class=\"aa-step-images__row\">\n\t\t\t<figure class=\"aa-step-figure\">\n\t\t\t<div class=\"aa-step-figure__media\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.epos.com\/my\/merchant-academy\/wp-content\/uploads\/2026\/08\/be670748-e793-4b90-94c2-81f93b1b78e1.jpg\" alt=\"More, then Settings.\" loading=\"lazy\" \/>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<figcaption class=\"aa-step-figure__cap\">More, then Settings.<\/figcaption>\n\t\t\t\t\t<\/figure>\n\t\t\t<figure class=\"aa-step-figure\">\n\t\t\t<div class=\"aa-step-figure__media\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.epos.com\/my\/merchant-academy\/wp-content\/uploads\/2026\/08\/284393c3-e14b-4f58-9c11-001f65657173.jpg\" alt=\"Payment.\" loading=\"lazy\" \/>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<figcaption class=\"aa-step-figure__cap\">Payment.<\/figcaption>\n\t\t\t\t\t<\/figure>\n\t\t<\/div>\n<\/div>\n\n<\/div>\n\t\t\t<\/div>\n<\/div>\n\n\n<div class=\"aa-step aa-step--split wp-block-epos-academy-setup-step\">\n\t<div class=\"aa-step__grid\">\n\t\t\t\t\t<div class=\"aa-step__left\">\n\t\t\t\t<div class=\"aa-step__main\">\n\t\t\t\t\t<div class=\"aa-step__col\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"aa-step__title\">Step 2: Create the payment method<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"aa-step-text wp-block-epos-academy-step-text\">Below the default methods, tap the blue <code>Add Payment<\/code> button.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"aa-step-table wp-block-epos-academy-step-table\">\n\t\t\t<div class=\"aa-step-table__row\">\n\t\t\t\t\t\t\t<span class=\"aa-step-table__label\">Payment Name<\/span>\n\t\t\t\t\t\t\t<span class=\"aa-step-table__value\">For example Testing1.<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t<div class=\"aa-step-table__row\">\n\t\t\t\t\t\t\t<span class=\"aa-step-table__label\">Enabled<\/span>\n\t\t\t\t\t\t\t<span class=\"aa-step-table__value\">Switch ON so cashiers can use it.<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t<div class=\"aa-step-table__row\">\n\t\t\t\t\t\t\t<span class=\"aa-step-table__label\">Save<\/span>\n\t\t\t\t\t\t\t<span class=\"aa-step-table__value\">Look for the green New Payment Added banner.<\/span>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"aa-step-split__right wp-block-epos-academy-step-col\">\n\t\n<div class=\"aa-step-images wp-block-epos-academy-step-images\">\n\t\t\t<div class=\"aa-step-images__row\">\n\t\t\t<figure class=\"aa-step-figure\">\n\t\t\t<div class=\"aa-step-figure__media\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.epos.com\/my\/merchant-academy\/wp-content\/uploads\/2026\/08\/a46c58b9-f41b-40e5-bcb0-46e740b5f473.jpg\" alt=\"Fill it in, then Save.\" loading=\"lazy\" \/>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<figcaption class=\"aa-step-figure__cap\">Fill it in, then Save.<\/figcaption>\n\t\t\t\t\t<\/figure>\n\t\t\t<figure class=\"aa-step-figure\">\n\t\t\t<div class=\"aa-step-figure__media\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.epos.com\/my\/merchant-academy\/wp-content\/uploads\/2026\/08\/3cb2e7a1-bfa1-4230-aff2-111bbe617e07.jpg\" alt=\"New Payment Added.\" loading=\"lazy\" \/>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<figcaption class=\"aa-step-figure__cap\">New Payment Added.<\/figcaption>\n\t\t\t\t\t<\/figure>\n\t\t<\/div>\n<\/div>\n\n<\/div>\n\t\t\t<\/div>\n<\/div>\n\n\n<div class=\"aa-step aa-step--split wp-block-epos-academy-setup-step\">\n\t<div class=\"aa-step__grid\">\n\t\t\t\t\t<div class=\"aa-step__left\">\n\t\t\t\t<div class=\"aa-step__main\">\n\t\t\t\t\t<div class=\"aa-step__col\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"aa-step__title\">Step 3: Test it at checkout<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"aa-step-text wp-block-epos-academy-step-text\">On the <strong>Sell<\/strong> tab add any item, tap the balance bar, then <code>Pay<\/code>. Your method shows under <strong>Select Payment Methods<\/strong>. Pick it, tap <code>Exact<\/code> or key in the amount, and confirm.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<div class=\"aa-step-split__right wp-block-epos-academy-step-col\">\n\t\n<div class=\"aa-step-images wp-block-epos-academy-step-images\">\n\t\t\t<div class=\"aa-step-images__row\">\n\t\t\t<figure class=\"aa-step-figure\">\n\t\t\t<div class=\"aa-step-figure__media\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.epos.com\/my\/merchant-academy\/wp-content\/uploads\/2026\/08\/700b2f28-87da-4555-8df2-ea0ddf231d0a.jpg\" alt=\"Your method, live at checkout.\" loading=\"lazy\" \/>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<figcaption class=\"aa-step-figure__cap\">Your method, live at checkout.<\/figcaption>\n\t\t\t\t\t<\/figure>\n\t\t<\/div>\n<\/div>\n\n<\/div>\n\t\t\t<\/div>\n<\/div>\n\n<\/div>\n\n\t\t\t<\/div>\n<\/div>\n\n\n<div class=\"aa-feedback wp-block-epos-academy-feedback-bar\" id=\"support\">\n\t<p class=\"aa-feedback__q\">Did your new method show up at checkout?<\/p>\n\t\t\t<div class=\"aa-feedback__btns\">\n\t\t<button type=\"button\" class=\"aa-feedback__btn\" data-aa-fb=\"yes\">Yes<\/button>\n\t\t<button type=\"button\" class=\"aa-feedback__btn\" data-aa-fb=\"no\">Not yet<\/button>\n\t<\/div>\n\t<span class=\"aa-feedback__thanks\" hidden>Thanks, noted.<\/span>\n\t\t<span class=\"aa-feedback__help\">\n\t\tNeed help?\t\t<a href=\"#support\">Contact support<\/a>\n\t<\/span>\n<\/div>\n\n\n<div class=\"aa-next-steps wp-block-epos-academy-next-steps\" id=\"aa-next-steps-3\">\n\t<h2 class=\"aa-next-steps__heading\">WHERE TO GO NEXT<\/h2>\n\t<div class=\"aa-next-steps__cards\">\n\t\t\n<div class=\"aa-next-steps__card wp-block-epos-academy-next-step-card\">\n\t\t\t\t<span class=\"aa-next-steps__eyebrow\">NEXT<\/span>\n\t\t<p class=\"aa-next-steps__title\">Card payment application<\/p>\n\t\t\t<a href=\"https:\/\/www.epos.com\/my\/merchant-academy\/academy\/card\/\" class=\"aa-next-steps__link\">Read the guide \u2192<\/a>\n<\/div>\n\n\n<div class=\"aa-next-steps__card wp-block-epos-academy-next-step-card\">\n\t\t\t\t<span class=\"aa-next-steps__eyebrow\">NEXT<\/span>\n\t\t<p class=\"aa-next-steps__title\">Bluetooth printer<\/p>\n\t\t\t<a href=\"https:\/\/www.epos.com\/my\/merchant-academy\/academy\/hw-printer\/\" class=\"aa-next-steps__link\">Read the guide \u2192<\/a>\n<\/div>\n\n\t<\/div>\n<\/div>\n\n\n<div class=\"aa-troubleshoot wp-block-epos-academy-troubleshoot-list\" id=\"aa-troubleshoot-4\">\n\t<h2 class=\"aa-troubleshoot__heading\">IF IT LOOKS WRONG<\/h2>\n\t<div class=\"aa-troubleshoot__cards\">\n\t\t\n<div class=\"aa-troubleshoot__card wp-block-epos-academy-troubleshoot-card\">\n\t<button type=\"button\" class=\"aa-troubleshoot__title\" aria-expanded=\"true\">\n\t\t<span>The method is not at checkout<\/span>\n\t<\/button>\n\t\t\t<div class=\"aa-troubleshoot__body\">\n\t\t\t<p class=\"aa-troubleshoot__desc\">Enabled is probably still off. Reopen the method in Settings \u203a Payment and switch it on, then save.<\/p>\n\t\t<\/div>\n\t<\/div>\n\n\n<div class=\"aa-troubleshoot__card wp-block-epos-academy-troubleshoot-card\">\n\t<button type=\"button\" class=\"aa-troubleshoot__title\" aria-expanded=\"true\">\n\t\t<span>Refunds cannot be issued on it<\/span>\n\t<\/button>\n\t\t\t<div class=\"aa-troubleshoot__body\">\n\t\t\t<p class=\"aa-troubleshoot__desc\">Partial and full refunds are separate switches on the payment method. Turn on the ones you need.<\/p>\n\t\t<\/div>\n\t<\/div>\n\n\n<div class=\"aa-troubleshoot__card wp-block-epos-academy-troubleshoot-card\">\n\t<button type=\"button\" class=\"aa-troubleshoot__title\" aria-expanded=\"true\">\n\t\t<span>Cash totals are a few sen out<\/span>\n\t<\/button>\n\t\t\t<div class=\"aa-troubleshoot__body\">\n\t\t\t<p class=\"aa-troubleshoot__desc\">Automatic rounding to the nearest RM0.05 may be on. Check the rounding option in your checkout settings.<\/p>\n\t\t<\/div>\n\t<\/div>\n\n\t<\/div>\n<\/div>\n","protected":false},"featured_media":0,"template":"","meta":{"_aa_toc":[{"id":"who-this-is-for","label":"Who this is for"},{"id":"before-you-begin","label":"Before you begin"},{"id":"the-steps","label":"The steps"},{"id":"if-it-looks-wrong","label":"If it looks wrong"}],"footnotes":""},"class_list":["post-314","academy_article","type-academy_article","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.epos.com\/my\/merchant-academy\/wp-json\/wp\/v2\/academy_article\/314","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.epos.com\/my\/merchant-academy\/wp-json\/wp\/v2\/academy_article"}],"about":[{"href":"https:\/\/www.epos.com\/my\/merchant-academy\/wp-json\/wp\/v2\/types\/academy_article"}],"version-history":[{"count":2,"href":"https:\/\/www.epos.com\/my\/merchant-academy\/wp-json\/wp\/v2\/academy_article\/314\/revisions"}],"predecessor-version":[{"id":499,"href":"https:\/\/www.epos.com\/my\/merchant-academy\/wp-json\/wp\/v2\/academy_article\/314\/revisions\/499"}],"wp:attachment":[{"href":"https:\/\/www.epos.com\/my\/merchant-academy\/wp-json\/wp\/v2\/media?parent=314"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}