{"id":304,"date":"2026-08-28T10:20:32","date_gmt":"2026-08-28T10:20:32","guid":{"rendered":"https:\/\/www.epos.com\/my\/merchant-academy\/academy\/card\/"},"modified":"2026-10-19T09:45:32","modified_gmt":"2026-10-19T09:45:32","slug":"card","status":"publish","type":"academy_article","link":"https:\/\/www.epos.com\/my\/merchant-academy\/academy\/card\/","title":{"rendered":"Apply to accept card payments"},"content":{"rendered":"<div class=\"aa-step-tags wp-block-epos-academy-step-tags\">\n\t\t\t<span class=\"aa-step-tags__tag\">\n\t\t\t3 steps\t\t<\/span>\n\t\t\t<span class=\"aa-step-tags__tag\">\n\t\t\tAbout 30 minutes to submit\t\t<\/span>\n\t\t\t<span class=\"aa-step-tags__tag\">\n\t\t\tSSM-registered accounts only\t\t<\/span>\n\t<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Accept Visa and Mastercard online through your store, and in person through a BlueTap card reader. The application runs in the Touch \u2019n Go mini app and needs documents ready before you start.<\/p>\n\n\n<section class=\"aa-audience wp-block-epos-academy-audience-cards\">\n\n\t\n\t<h2 class=\"aa-audience__heading\">Who is this for<\/h2>\n\n\t<div class=\"aa-audience__cards aa-audience__cards--single\">\n\t\t\n<div class=\"aa-audience__card aa-audience__card--plain wp-block-epos-academy-audience-card\">\n\t<div class=\"aa-audience__card-body\">\n\t\t\t\t\t\t\t<ul class=\"aa-audience__card-desc\"><li><strong>SSM-registered businesses<\/strong> with a Touch \u2019n Go merchant account linked to EPOS360.<\/li><li><strong>Anyone wanting card at the counter<\/strong> \u2014 insert or tap on a BlueTap reader \u2014 or card checkout on their online store.<\/li><\/ul>\n\t\t\t<\/div>\n<\/div>\n\n\t<\/div>\n\n<\/section>\n\n\n<section class=\"aa-checklist wp-block-epos-academy-prereq-checklist\">\n\n\t\n\t<h2 class=\"aa-checklist__heading\">Before you begin<\/h2>\n\n\t<div class=\"aa-checklist__box\">\n\t\t\n<div class=\"aa-checklist__item wp-block-epos-academy-prereq-item\">\n\t<span class=\"aa-checklist__check\" aria-hidden=\"true\">\n\t\t\t\t\t<svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n\t\t\t\t<polyline points=\"20 6 9 17 4 12\" \/>\n\t\t\t<\/svg>\n\t\t\t<\/span>\n\t<p class=\"aa-checklist__item-text\"><strong>Apply through the Touch \u2019n Go mini app.<\/strong> Open the EPOS360 mini app inside TNG eWallet \u2014 that is the recommended route.<\/p>\n<\/div>\n\n\n<div class=\"aa-checklist__item wp-block-epos-academy-prereq-item\">\n\t<span class=\"aa-checklist__check\" aria-hidden=\"true\">\n\t\t\t\t\t<svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n\t\t\t\t<polyline points=\"20 6 9 17 4 12\" \/>\n\t\t\t<\/svg>\n\t\t\t<\/span>\n\t<p class=\"aa-checklist__item-text\"><strong>Your bank account name must match the SSM company name.<\/strong> A mismatch is the most common reason an application stalls.<\/p>\n<\/div>\n\n\n<div class=\"aa-checklist__item wp-block-epos-academy-prereq-item\">\n\t<span class=\"aa-checklist__check\" aria-hidden=\"true\">\n\t\t\t\t\t<svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n\t\t\t\t<polyline points=\"20 6 9 17 4 12\" \/>\n\t\t\t<\/svg>\n\t\t\t<\/span>\n\t<p class=\"aa-checklist__item-text\"><strong>Take the shop photos in advance.<\/strong> Eight in total, and two of them are compulsory: the cashier counter inside, and the signboard outside.<\/p>\n<\/div>\n\n\t<\/div>\n\n\t\n<\/section>\n\n\n<div class=\"aa-steps wp-block-epos-academy-steps-section\">\n\t<div class=\"aa-steps__head\">\n\t\t\t\t\t<h2 class=\"aa-steps__heading\">The steps<\/h2>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t<div class=\"aa-steps__panels\">\n\t\t\t\t\t\n<div class=\"aa-steps__panel wp-block-epos-academy-steps-tab\" data-tab-id=\"tab-phone\">\n\t\n<div class=\"aa-step aa-step--split wp-block-epos-academy-setup-step\">\n\t<div class=\"aa-step__grid\">\n\t\t\t\t\t<div class=\"aa-step__left\">\n\t\t\t\t<div class=\"aa-step__main\">\n\t\t\t\t\t<div class=\"aa-step__col\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"aa-step__title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"aa-step__num\">1<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"aa-step__title-text\">Check you are eligible<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"aa-step-text wp-block-epos-academy-step-text\">Your EPOS360 account must have been created with the merchant\u2019s <strong>SSM details<\/strong>. Open the <strong>EPOS360<\/strong> mini app from Business Tools in TNG eWallet \u2014 if the account qualifies, a card payment banner appears at the top. No banner means the account is not registered with SSM information yet.<\/p>\n<div class=\"aa-step-note wp-block-epos-academy-step-note\" style=\"background:#FFF8EF;border-color:#F0D8A8;\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" class=\"aa-step-note__icon-img\" src=\"https:\/\/www.epos.com\/my\/merchant-academy\/wp-content\/themes\/epos-academy-child\/assets\/images\/aa-note-alert.svg\" width=\"18\" height=\"18\" alt=\"\" \/>\n\t\t<p class=\"aa-step-note__text\" style=\"color:#2C2C2C;\">Upgraded from a non-SSM to an SSM account and still no banner? Contact the <strong>TNG Helpdesk<\/strong> and ask them to update your account.<\/p>\n<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<div class=\"aa-step-split__right wp-block-epos-academy-step-col\">\n\t\n<div class=\"aa-step-images wp-block-epos-academy-step-images\">\n\t\t\t<div class=\"aa-step-images__row\">\n\t\t\t<figure class=\"aa-step-figure\">\n\t\t\t<div class=\"aa-step-figure__media\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.epos.com\/my\/merchant-academy\/wp-content\/uploads\/2026\/08\/aba6c77f-8a43-4aff-91dc-653bff47e360.png\" alt=\"EPOS360, in Business Tools.\" loading=\"lazy\" \/>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<figcaption class=\"aa-step-figure__cap\">EPOS360, in Business Tools.<\/figcaption>\n\t\t\t\t\t<\/figure>\n\t\t<\/div>\n<\/div>\n\n<\/div>\n\t\t\t<\/div>\n<\/div>\n\n\n<div class=\"aa-step wp-block-epos-academy-setup-step\">\n\t<div class=\"aa-step__grid\">\n\t\t\t\t\t<div class=\"aa-step__main\">\n\t\t\t\t<div class=\"aa-step__col\">\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"aa-step__title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"aa-step__num\">2<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"aa-step__title-text\">Gather the documents<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t\t\t<p class=\"aa-step-text wp-block-epos-academy-step-text\">Have all of these as soft copies on the phone before you open the form. Missing one means starting again later.<\/p>\n<div class=\"aa-step-table wp-block-epos-academy-step-table\">\n\t\t\t<div class=\"aa-step-table__row\">\n\t\t\t\t\t\t\t<span class=\"aa-step-table__label\">SSM document<\/span>\n\t\t\t\t\t\t\t<span class=\"aa-step-table__value\">Front page or Super Form.<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t<div class=\"aa-step-table__row\">\n\t\t\t\t\t\t\t<span class=\"aa-step-table__label\">Directors\u2019 ICs<\/span>\n\t\t\t\t\t\t\t<span class=\"aa-step-table__value\">Front and back, for every active director. <b style=\"color:#B4462A;font-weight:600\">Compulsory.<\/b><\/span>\n\t\t\t\t\t<\/div>\n\t\t\t<div class=\"aa-step-table__row\">\n\t\t\t\t\t\t\t<span class=\"aa-step-table__label\">Shareholders\u2019 ICs<\/span>\n\t\t\t\t\t\t\t<span class=\"aa-step-table__value\">Front and back, for every active shareholder, if applicable. Worth having ready either way.<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t<div class=\"aa-step-table__row\">\n\t\t\t\t\t\t\t<span class=\"aa-step-table__label\">Bank account details<\/span>\n\t\t\t\t\t\t\t<span class=\"aa-step-table__value\">Business account, with the account name matching the SSM company name.<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t<div class=\"aa-step-table__row\">\n\t\t\t\t\t\t\t<span class=\"aa-step-table__label\">Shop photos<\/span>\n\t\t\t\t\t\t\t<span class=\"aa-step-table__value\">Four interior and four exterior. The cashier counter and the signboard are both compulsory shots.<\/span>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n<\/div>\n\n\n<div class=\"aa-step wp-block-epos-academy-setup-step\">\n\t<div class=\"aa-step__grid\">\n\t\t\t\t\t<div class=\"aa-step__main\">\n\t\t\t\t<div class=\"aa-step__col\">\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"aa-step__title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"aa-step__num\">3<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"aa-step__title-text\">Submit the application<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t\t\t<p class=\"aa-step-text wp-block-epos-academy-step-text\">Tap the banner, review the payment methods on offer and tick the ones you want, then tap <strong>Begin Application<\/strong> and work down the form.<\/p>\n<div class=\"aa-step-table wp-block-epos-academy-step-table\">\n\t\t\t<div class=\"aa-step-table__row\">\n\t\t\t\t\t\t\t<span class=\"aa-step-table__label\">1<\/span>\n\t\t\t\t\t\t\t<span class=\"aa-step-table__value\">Select the store you are applying for.<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t<div class=\"aa-step-table__row\">\n\t\t\t\t\t\t\t<span class=\"aa-step-table__label\">2<\/span>\n\t\t\t\t\t\t\t<span class=\"aa-step-table__value\">Enter the SSM registration number.<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t<div class=\"aa-step-table__row\">\n\t\t\t\t\t\t\t<span class=\"aa-step-table__label\">3<\/span>\n\t\t\t\t\t\t\t<span class=\"aa-step-table__value\">Upload front and back ICs for all active directors, then shareholders if required.<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t<div class=\"aa-step-table__row\">\n\t\t\t\t\t\t\t<span class=\"aa-step-table__label\">4<\/span>\n\t\t\t\t\t\t\t<span class=\"aa-step-table__value\">Upload the store photos, inside and out.<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t<div class=\"aa-step-table__row\">\n\t\t\t\t\t\t\t<span class=\"aa-step-table__label\">5<\/span>\n\t\t\t\t\t\t\t<span class=\"aa-step-table__value\">Update the store address.<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t<div class=\"aa-step-table__row\">\n\t\t\t\t\t\t\t<span class=\"aa-step-table__label\">6<\/span>\n\t\t\t\t\t\t\t<span class=\"aa-step-table__value\">Update the business bank account details \u2014 check the name against your SSM record.<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t<div class=\"aa-step-table__row\">\n\t\t\t\t\t\t\t<span class=\"aa-step-table__label\">7<\/span>\n\t\t\t\t\t\t\t<span class=\"aa-step-table__value\">Review everything and submit.<\/span>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<div class=\"aa-step-note wp-block-epos-academy-step-note\" style=\"background:#E6F4FF;border-color:#DDE1F8;\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" class=\"aa-step-note__icon-img\" src=\"https:\/\/www.epos.com\/my\/merchant-academy\/wp-content\/themes\/epos-academy-child\/assets\/images\/aa-note-info.svg\" width=\"18\" height=\"18\" alt=\"\" \/>\n\t\t<p class=\"aa-step-note__text\" style=\"color:#2C2C2C;\">Left partway through? The banner changes to <strong>Finish Activating Card and E-Wallet Payments<\/strong> \u2014 tap <strong>Continue Now<\/strong> to pick up where you stopped.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n<\/div>\n\n<\/div>\n\n\t\t\t<\/div>\n<\/div>\n\n\n<div class=\"aa-feedback wp-block-epos-academy-feedback-bar\" id=\"support\">\n\t<p class=\"aa-feedback__q\">Application submitted?<\/p>\n\t\t\t<div class=\"aa-feedback__btns\">\n\t\t<button type=\"button\" class=\"aa-feedback__btn\" data-aa-fb=\"yes\">Yes<\/button>\n\t\t<button type=\"button\" class=\"aa-feedback__btn\" data-aa-fb=\"no\">Not yet<\/button>\n\t<\/div>\n\t<span class=\"aa-feedback__thanks\" hidden>Thanks, noted.<\/span>\n\t\t<span class=\"aa-feedback__help\">\n\t\tNeed help?\t\t<a href=\"#support\">Contact support<\/a>\n\t<\/span>\n<\/div>\n\n\n<div class=\"aa-troubleshoot wp-block-epos-academy-troubleshoot-list\" id=\"aa-troubleshoot-3\">\n\t<h2 class=\"aa-troubleshoot__heading\">Troubleshooting<\/h2>\n\t<div class=\"aa-troubleshoot__cards\">\n\t\t\n<div class=\"aa-troubleshoot__card wp-block-epos-academy-troubleshoot-card\">\n\t<button type=\"button\" class=\"aa-troubleshoot__title\" aria-expanded=\"false\">\n\t\t<span>No application banner<\/span>\n\t<\/button>\n\t\t\t<div class=\"aa-troubleshoot__body\">\n\t\t\t<p class=\"aa-troubleshoot__desc\">The account is not registered with SSM details, or the upgrade has not carried through. Contact the TNG Helpdesk to have it updated.<\/p>\n\t\t<\/div>\n\t<\/div>\n\n\n<div class=\"aa-troubleshoot__card wp-block-epos-academy-troubleshoot-card\">\n\t<button type=\"button\" class=\"aa-troubleshoot__title\" aria-expanded=\"false\">\n\t\t<span>Bank details rejected<\/span>\n\t<\/button>\n\t\t\t<div class=\"aa-troubleshoot__body\">\n\t\t\t<p class=\"aa-troubleshoot__desc\">The account name has to match the company name on the SSM record exactly. A personal account will not pass.<\/p>\n\t\t<\/div>\n\t<\/div>\n\n\n<div class=\"aa-troubleshoot__card wp-block-epos-academy-troubleshoot-card\">\n\t<button type=\"button\" class=\"aa-troubleshoot__title\" aria-expanded=\"false\">\n\t\t<span>Photos rejected<\/span>\n\t<\/button>\n\t\t\t<div class=\"aa-troubleshoot__body\">\n\t\t\t<p class=\"aa-troubleshoot__desc\">Four interior and four exterior are expected, and the cashier counter and signboard shots must both be clear.<\/p>\n\t\t<\/div>\n\t<\/div>\n\n\t<\/div>\n<\/div>\n\n\n","protected":false},"featured_media":0,"template":"","meta":{"aa_article_thumb":722,"_aa_toc":[{"id":"before-you-begin","label":"Before you begin"},{"id":"the-steps","label":"The steps"},{"id":"troubleshooting","label":"Troubleshooting"}],"_aa_regions":["my","sg"],"footnotes":""},"class_list":["post-304","academy_article","type-academy_article","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.epos.com\/my\/merchant-academy\/wp-json\/wp\/v2\/academy_article\/304","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.epos.com\/my\/merchant-academy\/wp-json\/wp\/v2\/academy_article"}],"about":[{"href":"https:\/\/www.epos.com\/my\/merchant-academy\/wp-json\/wp\/v2\/types\/academy_article"}],"version-history":[{"count":4,"href":"https:\/\/www.epos.com\/my\/merchant-academy\/wp-json\/wp\/v2\/academy_article\/304\/revisions"}],"predecessor-version":[{"id":818,"href":"https:\/\/www.epos.com\/my\/merchant-academy\/wp-json\/wp\/v2\/academy_article\/304\/revisions\/818"}],"wp:attachment":[{"href":"https:\/\/www.epos.com\/my\/merchant-academy\/wp-json\/wp\/v2\/media?parent=304"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}